en de fr ru AR

INT. PATIENT SERVICES

INT. PATIENT SERVICES

Ekol Hospitals, thanks to its experienced team in the International Patient Services Centre, provides a comprehensive range of services for international patients and their relatives. 

Our International Patient Services Centre coordinates with our patients starting from the initial contact, welcoming them upon their arrival in Izmir airport, and accompanies and assists them for the entire process, especially during their stay in our hospital, where they are personally guided every step of the way until their treatment has been completed and they are safely back home. 

After our patients return to their home country, their recovery process is closely followed by our dedicated staff and physicians. 

Our professional team can speak English, German, French, Arabic and Russian, and is ready to serve our patients from abroad! You can contact them easily via: info@ekolhospitals.com 

Please click here to know about your hospital stay and total stay in İzmir.

Click here to download our English Catalogue

Click here to download İzmir City Guide

How Does It Work?

• Patient requests are received and the treatment plan is prepared by our physicians

• Appointments are arranged

• Patients are taken from the airport to the hotel via our free transfer service

• Free transfer is also arranged to and from the hotel and the hospital

• Consultation, diagnostics, examinations, and pre-op tests are completed

• Operation takes place on the same day or the next day.

• Patient stays in the hospital are included in the price along with all medication and nursing

• Post- Op controls are included in the price

• Service to the airport for departure is included in the price

• The team stays in touch with the patient for the duration of the healing time

How Can the Team Further Help You?

• Ambulance & Emergency Services

• Hotel / Rental Reservations & Accommodation Arrangements

• Organization of Free Airport-Hotel-Hospital Transfers

• Preparation of Medical Reports and Their Translation

• Personal Assistance in the Hospital

• English, German, Arabic, French, Russian Language Support

• Follow-up After Treatment

• City Tours and Touristic Organizations

• Insurance Services Consultancy

 

Before Your Journey to Izmir 

Click here to check our city catalogue

Our hospital accepts Credit or Debit cards from international banks. You can also pay in your local currency (EUR, USD, CHF, GBP ...) according to the daily exchange rate. TRY is of course also accepted. The payment needs to be completed before the surgery/treatment.  Banks & exchange offices are closed as of 17:00 and they don't work on weekends.

Frequently Asked Questions

Turkish Lira (TRY) is the local currency of the Republic of Turkey. Visitors can exchange their cash money for Turkish Lira at exchange offices and banks.
Visitors may withdraw money in Turkish Lira as well as Euro and U.S. Dollar with their debit cards from the ATMs in Turkey. The majority of ATMs offer English language or other language options for the convenience of foreigners.
Foreigners may drive in Turkey provided that they keep their passport, international driver's license and the vehicle license with them all the time. Turkey drives on the right-hand side of the road and the advanced highway network allows easy access to different corners of the land.
European two-pin sockets are widely used in Turkey as everywhere in continental Europe.
Many international GSM operators provide coverage in Turkey in addition to local GSM operators such as Turkcell, Avea and Vodafone. You may ask your GSM operator to activate the international roaming function of your mobile phone before travelling to Turkey or just obtain a new SIM (Subscriber Identity Module) card from local operators in Turkey.
All museums in Turkey are closed on Mondays, and are open to visitors from 9:00 to 17.00 on other days.
Pharmacies are open across the country every day from 09.00 – 19.00 except for Sunday. One pharmacy, however, is open 24/7 in each neighbourhood when all others are closed.
In Turkey, shopping centres are open every day offering a variety of brands and services, usually from 10.00 am until 22.00 pm.
In Turkey, banks are open for service from 09.00 to 17.00 on weekdays but are closed on weekends.
The time zone in Turkey is UTC +3.
CALL NOW
WHATSAPP